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Imprint and Privacy

Alpenhotel Ratsberg
Details of the owner and person responsible
Responsible for the processing is
Wolfgang Stauder
Ratsberg No. 12
I-39034 Dobbiaco - South Tyrol
Tel.: + 39 0474 972213
Fax: + 39 0474 972916


VAT No. IT01183960218

Photo credits:
Alpenhotel Ratsberg
Roland Schatzer

Concept, design and programming: Roland Schatzer Service
Legal representative: Schatzer Roland
I - 39040 Natz/Schabs Raas 74
VAT. No. 00726100217
Tel. +39 0472 920 458


In case of technical problems please contact:

The copyright © of the programming, graphic layout, internet conception, etc. is held by the company Roland Schatzer Service. Any use, even in extracts, requires written permission. It is expressly pointed out that we have no influence whatsoever on the content or design of pages linked from this website. We therefore assume no liability or guarantee for the content of the linked pages. We expressly distance ourselves from the opinions expressed on these pages, as they may not always correspond to our own.

In accordance with the Regulation on Online Dispute Resolution in Consumer Matters (ODR Regulation), we would like to inform you about the online dispute resolution platform (OS platform).
Consumers have the possibility to submit complaints to the online dispute resolution platform of the European Commission at http://ec.europa.eu/­odr.

The Owner explains on this page how it processes the data of users who visit its website and how the cookies installed on this website work.
This Privacy Policy is provided in accordance with Article 13 of the GDPR 2016/679 (General Data Protection Regulation, European Regulation for the Protection of Individuals), the Guidelines of the Data Protection Authority of November 26, 2020, the Opinion 5/2020 of the EDSA regarding consent, the judgment of the ECJ C-673/17 of 1. October 2019, the General Decision of the Data Protection Authority regarding cookies No. 229 of May 8, 2014, the "Working Document 02/2013 providing guidance on obtaining consent for cookies", the Opinion of the Article 29 Working Party No. 4/2012 "On Cookie Consent Exemption", Directive 2002/58/EC and Recommendation No. 2/2001 of the Article 29 Working Party.
The following information applies exclusively to this website. The data controller is not responsible for the data and cookies inserted or installed by third-party websites that may be consulted through links.
In order to exercise the rights provided for by the legislation and listed above, it is possible to contact the data controller at its headquarters, by telephone or by e-mail.

Purpose and legal basis of data processing
The holder processes the data provided by the user for the following purposes:
a. Fulfillment of obligations arising from a law, a regulation or a provision of Union law.
The communication of the data for this purpose is mandatory and the legal basis is the fulfillment of a legal obligation to which the Controller is subject, as provided for in Art. 6 (1) (c) DS-GVO. The consent of the user is not necessary for processing for this purpose. The processed data will be kept for the period provided for by the relevant standard.
b. Statistical analysis on aggregated or anonymized data.
This type of processing does not allow the identification of the user and is only used to verify the effectiveness of web marketing campaigns or to verify the correct functioning of the site by monitoring the frequency of access. The processing of aggregated or anonymous data that does not allow the identification of the user is not covered by the scope of data protection law and, therefore, consent is not required for its processing.
c. Requests for obtaining information, responding to contact requests or support requests.
The entry of the requested data is necessary to process your request. Pursuant to Art. 6 (1) (b) DS-GVO, the legal basis for the processing is the performance of a contract to which the data subject is a party, or the performance of pre-contractual measures at the request of the data subject, as well as pursuant to Art. 6 (1) (f) processing to protect the legitimate interests of the controller or a third party. The data processed on the basis of your request will be kept for the period of 1 year.

Processing modalities, automatic decision-making processes and data retention periods.
Your data will be processed electronically, even if potential processing in paper form is not excluded. Automatic decision-making processes are not used to process your personal data. The data collected by means of cookies will be stored for the periods specified by the individual cookies. In addition, when profiling cookies are used by the website, please refer to the specific area for a description of how they work.

Sharing of data (recipients)
To ensure the functionality of our site as well as the proper provision of content, we may use the services of third parties. These include, for example, IT service providers, providers of hosting services, telecommunications companies. In addition, to ensure the provision of the service you requested, for example the purchase of goods, we may use the services of other providers (delivery services, etc.). The legal basis for the disclosure is the performance of a contract to which the data subject is a party, or the performance of pre-contractual measures at the request of the data subject. In any case, only those data are disclosed that are indispensable for the fulfillment of the respective service. If the transmission of anonymized data proves to be sufficient, only these will be transmitted. Your personal data will only be disseminated with your express consent.
Regarding the use of third-party cookies, we refer to the relevant section inserted at the end of this document.

Transfer of data to third countries and international organizations
The data you provide will not be transferred to third countries or to international organizations outside the European Union.
The homepage is hosted within the European Union.

Rights of the data subject and complaint to the data protection authority
You have the right to request from us at any time access to, modification, integration or deletion of the data concerning you, as well as to oppose or request, for legitimate reasons, the restriction of their processing. In addition, you are entitled to request the transfer of the data in question to another data controller. We will respond to your request in writing within 30 days. You can revoke the consents you have given on this website at any time. For this purpose, you can use the contact addresses contained in this Privacy Policy. You also have the possibility to file a complaint with the state supervisory authority if you believe that your data has been processed unlawfully.

Navigation data
This website implicitly collects, through the use of Internet communication protocols for its and during normal operation, some personal data of users accessing the website, such as IP address, domain names of computers used by users to access the website, MAC addresses assigned by the manufacturer of network cards, WLAN, etc.
This information is not collected to identify users, but this could be the case through links and also through processing crossed with third party data. This data is used to obtain statistical information about the use of the website and its operation, as well as other information in the determination of liability in case of computer crime.

What are cookies?
Cookies are small text files that websites visited by the user place on their terminal equipment. When the user visits the website again, these data records are transmitted back to the website that placed them. If the user also receives cookies transmitted by other websites or web servers when navigating the website, these are referred to as third-party cookies.
Cookies are deposited for various reasons. These include the possibility of performing computer authentications, monitoring navigation sessions, selecting the language.
First- and Third-Party-Cookies
The cookies that are deposited directly by the owner are "first-party cookies" or cookies from first-party providers. On the other hand, the cookies that are deposited and collected by a website that is not the website on which the user is navigating are called "third-party cookies" or third-party cookies.
Third-party cookies include the social buttons (or social plug-ins) that allow the website to interact with the most popular social media such as Facebook, Instagram, LinkedIn, Twitter, etc., or the Google Analytics cookies and those necessary to implement YouTube frames, etc. As for the third party cookies, the third party providers to which these cookies refer are liable for providing the privacy notice and the information about the management of the data collected.

Types of cookies
Technical cookies
Technical cookies are usually installed directly by the website operator and enable communication between the website and the user. They may be navigational or session cookies that provide for normal navigation and use of the website. They are also called "necessary cookies". These are usually stored appropriately for the duration of navigation on the website.
Since these cookies are essential for the functioning of the website, no prior consent is required for their storage on the user's terminal device.
Functional cookies
These are cookies that can be used to provide the user with advanced functions and personalizations, and that remember the preferences expressed by the user during previous visits to the website, or the changes made by the user during previous visits to customize the website. This category includes, for example, the cookies that allow the user to select the language or save the products placed in the shopping cart.
Performance cookies
These cookies are also called "performance cookies" or "analytical cookies" and allow to analyze how the user uses the website in order to improve the navigation experience and solve problems related to navigation.
Thanks to these cookies, it is possible, for example, to count website visits and traffic sources or to identify the most frequently viewed pages.
As a rule, they do not allow the identification of the individual user, but contain aggregated and therefore anonymous data.
One of the best known tools for creating these statistical reports is Google Analytics, a service provided by Google Inc.
Profiling cookies
They are also called "advertising cookies" and are used to record a user's preferences and present them with advertising messages based on the knowledge gained.

Banners on first access
In accordance with the order of the Data Protection Authority of May 8, 2014 and the "Guidelines on the use of cookies and other tracking tools", when cookies other than technical cookies are used, a banner (known as a short notice) must be set up when the user first accesses the website, briefly summarizing how the website handles cookies. The banner must refer to the detailed privacy policy and include the possibility to consent to the filing of cookies also by means of their selective choice.

The owner has set up the aforementioned banner. In addition, a special cookie has been provided, which stores the user's choice regarding the installation of cookies for a period of 1 day: This means that once the user has given his consent, the banner will be displayed only once. If he wants to change his choice at a later time, he has to do it through the link "Manage my cookies".

Link to the privacy policies of the third party providers that place cookies
Google, Youtube: https://www.google.com/­intl/­it_it/­policies/­technologies/­cookies/­